Your satisfaction is important to us. We want you to love your purchase from BrandoBro.
Returns
We accept returns within 7 days of delivery if:
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The product is unused and in its original condition.
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The packaging and accessories are included.
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The product is not damaged or altered.
Non-Returnable Items
For hygiene reasons, opened fragrances cannot be returned unless the product arrives damaged or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval of your refund.
Approved refunds will be processed through the original payment method or another agreed method.
Exchanges
If you receive a damaged or incorrect product, please contact us immediately, and we will help arrange a replacement.
For any return questions, please contact our support team.